Frequently Asked Questions
Looking for Answers?
If you have questions about mortgage broking, lending, refinancing, or just aren’t sure about different terminology, chances are someone else has wondered the same thing.
Here you’ll find a collection of our frequently asked questions, answered by Simon and Andrew.
Jump to a Question
- How Do I Find the Right Home Loan?
- Which Bank will be Right for Me?
- How Do I Pay My Mortgage Off Faster?
- What’s the Most Important Aspect of a Home Loan?
- What is an Offset Account?
- What does a Conveyancer Do?
- How Do I Finance a Renovation?
- What’s the Difference Between a Fixed and Variable Interest Rate?
- Fixed vs Variable Rate Loans?
- I’m Not Happy with my Current Loan. Can I Change Bank?
- What are Common Issues Customers Face when Securing Finance?
- Environmental Sustainability and my Mortgage?
- How Important is Customer Service?
- Why do you Help so Many First Home Buyers?
- Can You Help with Recommendations for a Conveyancer?
- Why Would I Refinance?
- Do I Need to Disclose All of my Financial Details?
- Where do we Meet?
- What if a Better Deal Comes Up in the Market?
How do I Find the Right Home Loan for my Needs?
…there’s a lot of questions that we ask, get a better understanding of what the client wants, and with a panel of 30 different lenders, we can find the right loan that meets their circumstances.Andrew
Which Bank will be Right for Me?
…we’ll go through a series of questions to work out which banks offer the best solutions for you.Simon
How do I Pay my Mortgage off Faster?
…you can have your loan reviewed every two to four years, just to see what the interest rate is, how it compares to current products, and you might want to refinance your loan.Andrew
What's the Most Important Aspect of a Home Loan?
…getting the right loan, the right structure of loan, that meets your personal needs is more important than the absolute best rate.Simon
What is an Offset Account?
…it’s a more tax-effective way of investing your money these days, rather than earning two percent in a savings account, you can offset your loan on your mortgage to the tune of four percent.Andrew
What Does a Conveyancer Do?
…a conveyancer will ensure you settle on time, that you look a the section 32 and help you understand it.Simon
How do I Finance a Renovation?
…financing renovations. Typically there’s four ways to do this.Andrew
What's the Difference Between a Fixed and Variable Interest Rate?
…when you have fixed your loan, you can’t just then unfix it until that term, the two or three years, has expired.Andrew
Fixed vs Variable Rate Loans?
…if you’re purchasing a property for the first time, investing or taking out a loan… you really need to understand the benefits that fixed or variable interest rates can have.Simon
I'm Not Happy with my Current Loan. Can I Change Bank?
…[a] very simple process commonly known as refinancing… I would recommend that you look at this every two to four years.Andrew
What are Common Issues Customers Face when Securing Finance?
…common issues clients face when going for a mortgage is they don’t have enough income. They’ve found a house, but the income that they earn is not enough to be able to service the loan.Andrew
Environmental Sustainability and My Mortgage?
…if you’re passionate about the future of our environment you may be pleasantly surprised to know that you can choose a mortgage through a bank that doesn’t invest in or finance investment in fossil fuels.Simon
How Important is Customer Service?
…I treat all my customers as if they were my most important customers because to me, they are.Simon
Why do you Help so Many First Home Buyers?
…we are passionate about helping with the dream of home ownership. And often customers are closer than they realise to buying that dream home.
Can you Help with Recommendations to a Conveyancer? A Buyers Advocate? A Financial Planner? An Accountant? A Vendors Advocate?
…yes, we know many excellent like minded professionals who can assist.
Why Would I Refinance?
…sometimes just to get a better rate – but that opens up the possibility of reducing the length of the loan. Also to help consolidate debt which may include personal loans and credit card debts on high interest rates!
Do I Need to Disclose All of my Financial Details?
…Yes, compliance is critical and we are governed by the NCCP Act.
Where Do We Meet?
…our office is located at Level 1, Unit 15/21 Sabre Drive, Port Melbourne though there are occasions where we use Facetime or Skype should an office meeting not be convenient.
What if a Better Deal Comes Up in the Market?
…we keep in touch regularly and keep an eye out for better options for you. But if you see something in the market of interest, just give us a call.